Frequently Asked Questions
Everything you need to know about your new favorite frames.
How do Pair Top Frames work?
Our unique design features a Base Frame with hidden magnets that allow you to snap on different Top Frames, instantly changing your look to match your outfit or mood.
Can I order prescription lenses with my frames?
Yes, we offer a wide range of prescription options including single-vision, progressive, and non-prescription lenses, all featuring anti-reflective and scratch-resistant coatings.
What is your return and exchange policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your glasses, you can return or exchange them for free within 30 days of delivery.
How long will it take to receive my order?
Standard orders typically ship within 5-10 business days. Prescription orders may take slightly longer as each lens is custom-crafted to your specific needs.
Do you offer blue light filtering?
Absolutely. You can add blue light filtering to any Base Frame to help reduce eye strain from digital screens during your workday or late-night scrolling.
How do I find the right frame size for my face?
Each product page includes detailed measurements. We also offer a 'Fit Guide' to help you compare our frame sizes to your current pair of glasses for the perfect fit.